IT support

IT outsourcing
for SMBs

We provide ongoing IT support for companies: computers, networks, servers, Microsoft 365, backups, VPN, security and remote help. The service works like an external IT department that responds to incidents, cleans up infrastructure and improves technology without the cost of a full-time hire.

What we do

Full-service IT support

Everything your company needs — under one roof.

🖥️

Servers & infrastructure

Server setup, maintenance and monitoring. Windows Server, Linux, cloud. We act before something breaks.

☁️

Microsoft 365

Licences, configuration, Exchange, Teams, OneDrive, SharePoint, Intune. Full deployment and admin.

🔧

Remote support

We connect to your computer and solve the problem in minutes. No waiting for an on-site visit.

🌐

LAN & VPN

Corporate network, WiFi, VPN for remote work. Secure access from anywhere.

💾

Backups

Cloud and local backups. Automated, encrypted, monitored. You'll never lose data.

🔒

Security

Antivirus, firewall, security policies, audits. Protection against ransomware and data leaks.

🤖

Process automation

Repetitive tasks? We automate them. Reports, notifications, data synchronisation.

🖨️

Hardware & software

Hardware replacement, system updates, licences. We advise on what to buy and set it up.

🗄️

Databases

Care for SQL Server, PostgreSQL, MySQL. Optimisation, backups, migrations.

🎓

IT & AI training

We train teams on IT tools and artificial intelligence. Practical, not theoretical.

🏢

Azure & cloud

Microsoft Azure, Remote Desktop, cloud servers. Safe cloud migration.

📋

Helpdesk & tickets

Ticketing system, prioritisation, SLA. We know who reported what, and when.

Remote help

We connect in minutes

You don't have to wait for a technician to come on-site. We connect to your computer remotely and solve the problem right away.

Comparison

Why choose us?

In-house IT hire
  • PLN 5,000–8,000 / month
  • Holidays, sick leave, training
  • Hardware & workstation cost
  • One person = one specialty
  • Hard to replace if they leave
RECOMMENDED
Mikamait (outsourcing)
  • From PLN 500 / month
  • Zero hidden costs
  • A whole team of specialists
  • Always on — no holidays
  • Helpdesk with SLA
No IT at all
  • Downtime and data loss
  • No security controls
  • Expensive emergency fixes
  • Zero preventive work
  • Risk of attack and leaks
How we start

4 steps to peace of mind

01

Free audit

We review your IT infrastructure. Free of charge, no commitment.

02

Action plan

We propose solutions tailored to your company and budget.

03

Rollout

We configure, secure, optimise. No work interruptions.

04

Ongoing care

Monitoring, updates, helpdesk. We act before issues arise.

FAQ

Frequently asked questions

How much does IT support cost?

From PLN 500/month for a small company (up to 10 seats). Price depends on scope.

How fast do you respond?

Urgent tickets — within 30 minutes. Standard — within 4 hours. Remote help usually within minutes.

Do you serve companies outside Szczecinek?

Yes. Remotely we serve companies from all over Poland. On-site — Szczecinek, Koszalin, Drawsko and the region.

Can you take over from our current IT person?

Yes. We audit, take over documentation and ensure a smooth transition.

Which systems do you support?

Windows, Linux, macOS. Microsoft 365, Google Workspace. Physical and cloud servers.

Do you run training?

Yes. IT training for employees, AI & automation training, cybersecurity workshops.

Do you visit on-site?

Yes — Szczecinek, Drawsko Pomorskie, Borne Sulinowo, Koszalin and the region. We blend on-site visits with remote support.

How many seats do you support?

From 1 to 50+. Most of our clients are local companies with 5-20 seats.

Need IT support?

Book a free audit — we'll review your infrastructure and suggest solutions.

Book an audit